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Book Your Event
Upcoming Events
Fun
Bowling
Arcade
Rock Climbing
Food
EpiCafe
EpiFuel Bar
T Cakes
Subway
Fitness
Membership
Classes
EpiSports
Business Services
CoWorking
Mailbox Service
Production Services
Corporate
Artists
Creatives
Podcasting
Live
Event Spaces
Book Your Event
Photo Gallery
Catering
Testimonials
Corporate/Non-Profit
Meetings
Conferences
Trade Shows
Team Building
Submit RFP/RFQ
Family & Friends
Family Reunions
Birthday Parties
Weddings
Live Productions
Concerts
Stage Plays
Film & TV
Award Shows
Membership
Classes
Personal Training
EpiSports
Goal Rental
Wellness/Spa
Kidz Klub
Download iOS App
Upcoming Events
How We Make a Difference
Farmers Market
Youth Programs
Sustainability
Sponsorship Opportunities
Our Story
Plan Your Visit
Blog
Book Your Event
Careers
Contact

PRIVACY POLICY

LAST UPDATED FEBRUARY 14, 2026

Thank you for choosing to be part of our community at Riverside EpiCenter, LLC ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@riversideepicenter.com.

When you visit our website riversideepicenter.com (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you trust us with your personal information. We take your privacy very seriously. This privacy notice explains what information we collect, how we use it, and what rights you have in relation to it. If any terms in this privacy notice are unacceptable to you, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services, as well as any related services, sales, marketing, or events.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect information that you provide to us.

We collect personal information that you voluntarily provide when you register on the Website, express interest in obtaining information about us or our products, or engage in activities on the Website (e.g., purchasing, contacting us, or subscribing to communications). The information we collect depends on the nature of your interactions, your choices, and the services you use. This information may include:

Personal Information Provided by You:

We collect app usage data, purchase history, survey data, employment and financial information (such as credit card numbers and invoices), job application data (including background checks), email addresses, phone numbers, and other similar data.

Payment Data:

If you make a purchase, we collect data required to process your payment, such as credit card numbers, billing addresses, and security codes. Payment data is processed by:

  • Tripleseat: Privacy Policy
  • Eventbrite: Privacy Policy
  • Stack Sports: Privacy Policy
  • Afton Tickets: Privacy Policy
  • Clover: Privacy Policy
  • HubSpot: Privacy Policy
  • Mindbody: Privacy Policy
  • Brunswick: Privacy Policy
  • Meriq: Privacy Policy

Marketing and Communications Data:

We use the following services for marketing communications:

  • Constant Contact: Privacy Policy
  • HubSpot: Privacy Policy

Third-Party Platform Data:

We may share information through third-party platforms:

  • Peerspace: Privacy Policy

If you have questions about any of these providers, please visit their respective privacy policies.

Social Media Login Data:

If you choose to register using a social media account (e.g., Facebook or Twitter), we will receive certain information such as your name and email. The details we collect will align with your privacy settings on the relevant social media platform.

2. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share your information with your consent, to comply with laws, or as necessary for business operations.

We process and share data based on the following grounds:

  • Consent: When you give us explicit permission.
  • Legitimate Interests: For legitimate business needs.
  • Performance of a Contract: To fulfill contractual obligations.
  • Legal Obligations: To comply with legal requirements.
  • Vital Interests: When necessary for safety or legal defense.

Specific situations may include:

  • Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.
  • Affiliates: Your data may be shared with affiliates under our control, ensuring they follow this privacy notice.
  • Business Partners: We may share your information with partners to offer services, promotions, or events.
  • Service Providers: We share data with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and facility management systems.

3. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: Yes, we use cookies to collect and store information.

Our Website uses cookies and similar technologies (such as pixels and web beacons) to enhance your experience, analyze usage patterns, and deliver personalized content. Details about how we use cookies and how you can manage them are provided in our Cookie Notice. You can control cookie settings through your browser preferences.

4. DO WE USE GOOGLE MAPS?

In Short: Yes, we use Google Maps to improve our services.

Our Website integrates with Google Maps APIs to provide location services and directions, subject to Google's Terms of Service. You may control location data permissions via your browser settings.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: We collect data when you register through social media accounts.

When using social logins, we receive basic information from the platform such as your name, email, and profile picture. The specific information we receive depends on your privacy settings with that social media platform.

6. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for third-party privacy practices.

Our Website may link to external sites operated by third parties. We encourage you to review their privacy policies independently, as we are not responsible for their privacy practices or content.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information as long as necessary for legitimate business or legal purposes.

We will retain your personal information for as long as needed to fulfill the purposes outlined in this privacy notice, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete or anonymize it, unless retention is required by law or for ongoing legitimate business needs.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We protect your information with appropriate security measures.

We implement organizational and technical security measures designed to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We encourage safe use of our Website and prompt reporting of any suspicious activity to info@riversideepicenter.com.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from children under 13.

We do not knowingly solicit data from or market to children under 13 years of age. By using the Services, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You have the right to review, update, or delete your information.

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to correct inaccurate personal information
  • The right to delete your personal information
  • The right to restrict or object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us at info@riversideepicenter.com. We will respond to your request within 30 days.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

In Short: We do not currently respond to DNT browser signals.

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference. At this time, we do not respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

12. STATE-SPECIFIC PRIVACY RIGHTS

In Short: Residents of certain U.S. states have specific privacy rights under state law.

California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect, use, and share
  • The right to delete personal information
  • The right to opt-out of the sale or sharing of personal information
  • The right to correct inaccurate personal information
  • The right to limit use of sensitive personal information
  • The right to non-discrimination for exercising your rights

California residents may also request information about how we shared personal information with third parties for their direct marketing purposes in the previous calendar year under the "Shine The Light" law.

Virginia, Colorado, and Connecticut Residents

If you are a resident of Virginia, Colorado, or Connecticut, you have rights under your state's privacy laws, including:

  • The right to confirm whether we process your personal data
  • The right to access your personal data
  • The right to delete personal data
  • The right to correct inaccuracies in your personal data
  • The right to obtain a copy of your personal data
  • The right to opt-out of targeted advertising, sale of personal data, or profiling

Other States

We are committed to complying with privacy laws in all states where we operate. If your state has enacted privacy legislation, you may have additional rights. Please contact us at info@riversideepicenter.com to learn more about your specific rights.

Exercising Your State Privacy Rights

To exercise any of these rights, please contact us at info@riversideepicenter.com or call us at (770) 819-3706. We will respond to your request within the timeframe required by applicable law, typically within 45 days.

13. SMS TEXT MESSAGE PROGRAM

SMS Disclaimer

In Short: By providing your phone number, you consent to receive text messages from us.

By providing your phone number to Riverside EpiCenter, LLC, you agree and acknowledge that Riverside EpiCenter may send text messages to your wireless phone number for any purpose, including marketing, promotional offers, event updates, membership information, and service notifications. Message frequency will vary depending on your interactions with our services. Message and data rates may apply based on your mobile carrier's plan.

Help and Support: If you need assistance or have questions about our SMS program, please reply "HELP" to any text message you receive from us, or contact us at info@riversideepicenter.com.

Opting Out: You can opt out of receiving text messages at any time by replying "STOP" to any message you receive from us. After opting out, you will receive one final confirmation message. Please note that opting out of SMS messages will not affect other forms of communication, such as email.

For more information on how your data will be handled, please review this Privacy Policy.

SMS Privacy Policy Statement

We respect your privacy and are committed to protecting your mobile information:

  • No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes
  • Text messaging originator opt-in data and consent information will not be shared with any third parties
  • We use a proprietary system to manage SMS communications
  • Your phone number will only be used for the purposes you consented to when providing it
  • We implement security measures to protect your mobile information from unauthorized access

Supported Carriers

Our SMS program is supported by all major U.S. mobile carriers. If you experience any issues receiving messages, please contact your mobile carrier or reach out to us at info@riversideepicenter.com.

14. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as needed to reflect changes in our practices or for legal compliance.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this privacy notice. We will notify you of material changes by posting the new privacy notice on our Website and, where appropriate, by other means such as email notification. We encourage you to review this privacy notice frequently to stay informed about how we protect your information.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this privacy notice, you can contact us at:

Riverside EpiCenter, LLC
135 Riverside Parkway
Mableton, GA 30168
United States

Email: info@riversideepicenter.com
Phone: (770) 819-3706

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your state or country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at info@riversideepicenter.com. We will respond to your request within 30 days.

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